It is a matter of great honour for me to head a Force, which has a glorious tradition of serving the Indian Railways and its passengers day and night. The Force has evolved itself from its initial main role of protection and safeguarding of Railway Property to undertaking additional roles of passenger security and passenger facilitation.
RPF personnel ,besides sincerely performing their mandated duty, provide help to passengers in distress and rescue women & children in need of care and protection. Going beyond their call of duty they risk their own lives to save that of others .
During the lockdown period the Force worked shoulder to shoulder to facilitate travel of lakhs of migrant workers through Shramik Spl. and other trains.They also diligently enforced Covid protocols at Stations and on trains and joined the nation’s efforts to check the spread of the pandemic.
RPF has launched a number of Operations for passenger security and assistance to passengers like: Saving lives of passengers (Mission Jeewan Raksha); Retrieval and restoration of passengers’ lost luggage Operation Amanat);Rescue of children in need of care and protection (Operation Nanhe Farishte) ;Prevention and Detection of passenger crime, emergency response under 139/RailMadad (Operation Yatri Suraksha); Initiatives targeted for security of women passengers including “Meri Saheli”, joint escorts (male and female RPF personnel) on select long distance trains, Spl ladies escort in ladies coaches, drive against unauthorized travel in ladies coaches among others( Operation Mahila Suraksha) ; Assistance to passengers / elderly / women / Divyangjan etc (Operation Sewa); Action against illicit liquor /FICN/illegal tobacco products/unaccounted gold/cash/precious items,etc (Operation Satark); Action against narcotic smuggling (Operation Narcos); Action against touts, action against unauthorized entry in reserved coaches (Operation Upalabdh); Action against Human trafficking –AAHT (Operation AAHT); Action against smuggling of wild life and animal body parts/flora/forest products, etc - Wild Life and Environment Protection (Operation WILEP); and assistance to police and other LEAs in apprehension of suspects found in railway premises/trains (Operation Rail Prahari).
RPF has come up with new strategies in redressal of complaints related to security matters received through Railway Helpline number 139, Railway App “Rail Madad” and other social media tools such as Twitter, etc. RPF is also adopting modern technologies to become more efficient and effective in discharging their duties using CCTVs, Baggage scanner machines, segways, drones, body worn cameras, biometric token machines, etc. RPF has well-equipped Cyber cells which help in the investigation of cyber- related crimes. It synergises efforts by working in close cooperation with the State police and State Railway police.
The efforts of the Force cannot reach fruition unless the passenger supplements our efforts as the eyes and ears of the Force. Hence an earnest request to all rail passengers to come forward and share information with us so that timely preventive action can be initiated for their safety and security.
As the Director General of RPF, I acknowledge the yeoman’s service rendered by the members of the Force for ensuring a safe and secure rail network, and wish them and members of their families all the very best. Let us rededicate our efforts to continue serving the people of this great nation to the best of our ability.
Railway Protection Force